PROFESSIONAL SERVICES

 

End-to-end IT capabilities to support and address all your security requirements.

TechLab’s Professional Services is a service management that provides end-to-end IT capabilities to help your company keep pace with evolving security risks.

 

From strategy, design, implementation to ongoing management of your IT infrastructure, our professional services provide security expertise and extend your existing capabilities to fill crucial gaps and address your specific IT security and cyber defense needs.

 

Whether it’s a basic installation or complex project, our focus is to minimise disruption and downtime, reduce risks associated with complex implementations, and provide investment protection.

Our Professional
Services offering

Strategy

Prior to implementation, our team will review and evaluate your security settings.

 

Design

Our team will provide subject matter expertise and create an implementation plan that will accelerate your time-to-value worth.

 

Implementation

We work in partnership with your system administrators and technical staff to configure and integrate the product solutions in your IT environment.

 

Advisory

We provide ongoing consultation based on hands-on expertise and proven best practices built on thousands of client and internal engagements.

PREVENTIVE AND CORRECTIVE MAINTENANCE

 

Ensure reliable operation of your security system to safeguard your business processes.

Errors to security systems can be costly to your organisation. TechLab’s Preventive and Corrective Maintenance are strategies to optimise your systems performance.

 

Our maintenance services will safeguard your business operations with preventive measures or emergency maintenance for timely resumption of work. Our security team provides the best knowledge, skills, and expertise to guarantee the smooth operation of your business.

Preventive Maintenance

Preventive maintenance is performed regularly on your equipment, machine or system to reduce the risks of it failing. It is conducted while the equipment, machine or system is still working so that it does not break down unexpectedly.

Corrective Maintenance

This type of maintenance is performed to return an equipment to its proper working order. It identifies, isolates and rectifies any errors so that the failed equipment, machine or system can be restored to its operational condition.

MANAGED SERVICES

 

A quick and efficient path to comprehensive IT security and cyber protection.

Managed Services is the practice of appointing a third-party to manage your organisation’s IT security.

 

As your Managed Services Provider, TechLab will manage and assume responsibility for a set of ongoing IT services that are required by your organisation on a proactive basis – removing the the burden of around-the-clock monitoring from your organisation’s already taxed internal IT staff.

 

It offers an efficient way to a more comprehensive security solution, without taking on the complexity and upfront costs of doing it yourself. Our qualified team of security specialists will take on the day-to-day defense of your infrastructure. They will monitor your network, systems and data, 24/7. And also optimise your organisation’s IT security monitoring, incident detection and incident response times.

TechLab’s Managed Services offering

  • System monitoring and reporting
  • System management
  • System security
  • Hardware/software leasing

Benefits

  • Cost effective solution to comprehensive IT security
  • Tap into TechLab’s security and cyber defense expertise
  • Maximise of your resources
  • Effective allocation of resources
  • Relieve burden of IT security on your organisation
  • Improve your organisation’s security posture
  • Improve your company’s operations